Fact Sheet

Access Pipeline General Fact Sheet

Our Pipeline System

Access Pipeline Inc. (‘ACCESS’) operates a heavy oil transportation pipeline network servicing facilities in the northeastern region of Alberta. We operate two distinct pipeline networks:

Diluent System:

ACCESS operates pipelines in the greater Edmonton area designed for the purpose of gathering and delivering diluent to our Sturgeon Terminal facility located near Redwater. Diluent is stored at the Sturgeon Terminal where it can be distributed via 24” pipeline to the connected facilities in Northeastern Alberta or used in the “Trim Blending” process to meet downstream pipeline and crude oil specifications based on viscosity and density.

Blend System:

The Bitumen Blend pipeline system consists of a 297 kilometer 42” pipeline and a 50 kilometer 30” pipeline. The Bitumen Blend system originates in Northeastern Alberta gathering product from facilities near Christina Lake. Product is transported to the Sturgeon Terminal where diluent is injected during the “Trim Blending” process in order to meet downstream specifications. The ACCESS Bitumen Blend system terminates in the Edmonton area where Bitumen Blend is delivered to third party oil terminal facilities. These third party facilities access downstream markets throughout North America.


The pipeline system is remotely monitored 24 hours a day, seven days a week, by our control centre staff at our Fort Saskatchewan office, using state-of-the-art control and communications equipment. This supervisory control system provides the necessary safe guards to operate the pipeline in accordance with the Alberta Energy Regulator (AER) and Canadian Standards Association (CSA) regulations.


Access Pipeline has an extensive Pipeline Maintenance Program (PMP) to monitor, inspect and repair our pipeline facilities. Regular maintenance activities include:

  • Aerial and Ground Patrols
  • Cover Surveys
  • Geotechnical Monitoring
  • Internal Inspections
  • Investigative Digs
  • Valve Maintenance


ACCESS has a comprehensive Emergency Response Plan (ERP) that identifies and/or defines personnel roles, our communication plan, available resources, evacuation procedures and other emergency management information.  In the unlikely event of an emergency situation, ACCESS will activate its ERP and will work with local authorities to ensure public safety, protection of the environment and control of the emergency situation.

Our Emergency Response Plan (ERP) establishes a decision framework and action plan so that we can quickly and effectively respond to an emergency to protect public safety and the environment. We are prepared for any unexpected industry-related incidents or emergencies both within facility sites and along the entire pipeline right-of-way. Our ERP meets or exceeds all minimum CSA C71 Standards requirements.

We are committed to responsible management practices that protect the environment and the health and safety of our employees, contractors, agents and the public.

During an incident ACCESS will initiate their Emergency Response Plan (ERP), in whole or in part, includ­ing any one of the following:

  • Shut down the pipeline.
  • Isolate the leak by closing valves on either side of the release.
  • Minimize danger to and safeguard the public, workers and environment, including:
    • Identifying the product and providing first responders and company personnel with the required technical and safety information.
    • Monitoring hazards (responders, public, environmental).
  • Notify and maintain communication with first responders, regulatory authorities, landowners and key stakeholders throughout an emergency as applicable.
  • Provide information to news media, as required.
  • Activate our Incident Command Team, as necessary.
  • Handle spill containment, recovery, and rehabilitation of affected areas.

Fact sheet December 2015